FREQUENTLY ASKED QUESTIONS

GOT A QUESTION? THE ANSWER MIGHT BE RIGHT HERE!

We accept cash, local check, Mastercard, Visa, Discover and Zelle.  Credit Card payments do have a 4% processing fee.

Give us a call at (817) 467-3333 and we will be happy to take your reservation over the phone. If you cannot call us during the day you can text us after hours. You can also email us and we will respond with the questions we need to make a reservation.

Yes, we carry general liability insurance that is accepted by cities, school districts and if you need us to we can add your event as an additional insured and send you a certificate.

Although we are located in the DFW metroplex in Texas we often travel to other areas, or out of state for events.  We charge depending on the location of your event.  Once we have an accurate location we can give you pricing.

We do not require a deposit for smaller local events, however for larger events, or events that are not in the DFW area we do require a non refundable deposit to cover our cost.

We would LOVE to have the opportunity to bring your idea to life.  With enough lead time our artist and creative tech  people can often figure out how to do exactly what you want done.  If it's something we think other people might like we could even add it to our repertoire of offerings.  Some of our best ideas come from customers!

It depends, if it's slow the painter will paint more creative designs to wow you with their skill, however if its busy with a long line they will try to paint faster to get more done.  On average a painter can paint between 10-15 kids an hour, it is slower than balloon twisting.

If we did not take a deposit from you, we will cancel the event and inform the artist you had on hold that the event cancelled.  However if the event was larger, or out of town and we required a deposit from you, you will be able to use the deposit for a future event for a one year period.

Its very easy, give us a call, make a reservation and let us know if there is a special artist you are wanting.

As soon as you know the date and location of your event we can put that on hold for you.

We have done events over the years in most states around the country.  However if you want us to travel to your location travel expenses will be added to the final price, many of our unique items can be taken on a plane, some however will need to be driven to your location.

Yes, absolutely, items that get touched by guest a lot get cleaned and disinfected between each event.

Clowns are very talented performers, however different clowns have different skill sets.  Some do magic, juggling, face painting, balloons, strolling and skits for kids.  If you are looking for certain things from a clown give us a call and we will match you with a clown that has the skills you are looking for.  Keep in mind that pricing is by the hour and we want to make sure that your clown has the time to complete everything you expect during the hour.  We often recommend getting a face painter separate as this is generally the most time consuming activity.  Face painters are more economically priced than clowns.

 If you plan on paying by cash or check payment is due the day of your event, before the performance starts, however if you are paying by credit card or Zelle we require payment 24 hours in advance of your event.

Yes, all the novelties and photo items you see are made at your event and giving to your guest as we custom make them for each person.

We only do events, and bring the set up to you, at this time we do not accommodate single T shirt orders.

Yes, this is something we can do, include shipping them to anywhere in the United States, including Alaska and Hawaii.